English (UK) 
简体中文 I. Reservation stage: how to avoid misinformation?
Core question: What key information do I need to confirm when making an appointment?
Booking is the starting point for the service and needs to be submitted via the official website, app or customer service phone number. Key information includes:
- Equipment Models and Purchase Channels: Ensure that mounting accessories match
- Installation address and environment details: e.g. floor height, wall type, power location
- Description of special requirements:: e.g. work at height, customised cabling (costs to be communicated in advance)
- Time window confirmation: Precise door-to-door slots within 2 hours
Tips for avoiding the pit: Some merchants charge a surcharge for drilling holes in concrete walls above the 4th floor, so be sure to ask for a written confirmation of the cost details.
Second, the pre-installation preparation: how do engineers guarantee the professionalism of the service?
Core question: what does the installation team need to do to prepare?
Professional services rely on standardised processes:
- Tools and Materials List
Required items corresponds English -ity, -ism, -ization Consequences of missing a belt Multi-function electric drill Cope with different wall perforation Installation Interruption level (device determine horizontal) Ensure that the equipment is mounted flat Equipment rattles/damage Brand-specific accessories Such as air-conditioning bracket, combustion heat valve Risk of warranty lapse - Pre-survey mechanism: Complex scenarios (e.g. old house remodelling) require on-site assessment of plumbing and electrical wiring 24 hours in advance
Industry pain point breakthroughBossless Intelligent Hardware resolves 90% installation disputes through "two visits" - the first to communicate wiring, the second to install and debug.
III. On-site installation and commissioning: how do users monitor key aspects?
Core question: What operations directly affect equipment life?
1. Environmental assessment priority
- Inspection of floor/wall protection (matting)
- Confirm the load-bearing capacity of the wall (avoid hollow tiles to hang the TV directly)
- Locate utility lines (use of probes preferred)
2. Installation specification triple check
- levelness: Refrigerator/washing machine tilted left/right ≤ 2° (anti-resonance)
- tightness: Gas appliance connections need foam to detect leaks
- Route is neat and tidy: Separate bundling of strong and weak electricity (spacing >30cm)
3. The iron rule of functional debugging
- Air conditioning: water spray test for leakage from internal unit in cooling mode (simulated condensation)
- Intelligent lock: repeatedly open and close the door 10 times to check the false trigger
- Dishwashers: running a complete programme to check for leaks on empty loads
Fourth, acceptance points: do not let the workers leave easily!
The central question: How can I quickly check for defects in different appliances?
| Type of appliance | Mandatory items | Tools/methodology | hidden danger warning |
|---|---|---|---|
| radio | bad spot on screen | Red/white/black picture casting | Internal panel damage |
| refrigeration | Vacuum extraction time | Observe pressure gauge for ≥15 minutes (1.5P) | Decrease in cooling efficiency 30% |
| Washing and drying set | Door orientation | Test to see if the door opens against the wall | Door hinge deformation |
| gas water heater | exhaust emission | Tissue paper to measure the suction power of the smoke vent | carbon monoxide leakage |
voucher: Immediately take a video of the completed installation and ask for a signed confirmation of the work order - without a signature the surcharge can be refused!
V. After-sales service: hidden long-term guarantee
Core question: when does the warranty start?
- a time-bar trap: Some merchants calculate the warranty period based on the "date of delivery", but you should insist on the "date of completion of installation".
- Secondary service standards::
- Problem Response: ≤ 2 hours telephone diagnosis
- Time to visit: within 48 hours (72 hours in remote areas)
- Material warranty discrepancies::
plaintextmake a copy of
Free items: manual repairs Chargeable Items: - Consumables (seals/filters) - Damage not caused by installation problems (e.g. animal chewing on wiring)
Transparent service should not be a luxury. When consumers grasp the "written confirmation of the cost" "on-site acceptance of the right" "warranty starting date" three major weapons, the package installation service can really evolve from the marketing rhetoric to save commitment. Those with fuzzy terms and conditions to transfer the cost of the brand, will eventually be the details of the age of control out.
